1: Learning Organization

Leverage IT to create a dynamic, learning organization that supports excellence in the business of government.

Other Information:

The OCIO and its IT partners provide organizational leadership regarding new technologies that are robust, scalable, and customer oriented. Our workforce will provide thought leadership regarding the use of currently available and emerging technologies to transform how GSA carries out its responsibilities. We will lead the transformation to an organization that systematically learns from experience to increase innovation, effectiveness, and performance. The OCIO and the GSA IT community will promote collaboration and communication with customers to understand how technology can best support their needs. BENEFITS TO THE GSA COMMUNITY - The strategic use of technology to provide better services will continue to be a vital strategy to improving the way government serves its citizens. Openly sharing knowledge, best practices, and lessons learned will provide fundamental cost savings and provide the ability to satisfy user requirements. By partnering in the investigation of opportunities and risks, GSA can conduct trade-off analyses to allow for more rapid solution development—leading the transformation to an organization that systematically learns from experience to increase innovation, effectiveness, and performance. KEY PERFORMANCE INDICATORS - GSA will use the following performance measures to track progress toward achieving Goal 1: * Development of an IT-enabled collaboration strategy * Increase in the extent to which the IT community is viewed as a change enablers for business and program improvement * Improve GSA IT workforce skills, knowledge and abilities * Percent of budget spent on training/development * Development of a technology insertion program.

Stakeholder(s):

• OCIO: Primary Sponsor


• OCHCO: Primary Sponsor


• PBS: Primary Sponsor


• FAS: Primary Sponsor

Objective(s):

1A: Skills and Knowledge

1B: Customer Needs

1C: Workforce

1D: Emerging Technologies

Content