Documents/GSA/Values


  • Value [1] INTEGRITY
    • Integrity is the cornerstone on which all GSA business must be built. GSA can be viewed as a trustworthy partner in all our business transactions. GSA is committed to communicating promptly with customers at all stages of our business processes. GSA will ensure that contracting procedures and other business processes managed by GSA are compliant with all applicable laws and regulations.

  • Value [2] ACCOUNTABILITY AND TRANSPARENCY IN OPERATIONS
    • GSA will openly demonstrate to agency customers, industry partners, stakeholders, GSA employees, and the American taxpayer that accountability and transparency are integral to all GSA transactions. GSA activities must be able to withstand the spotlight of offi cial and public scrutiny.

  • Value [3] EFFECTIVE LEADERSHIP AND RESPONSIBLE DECISION-MAKING
    • GSA’s leaders are responsible for articulating the agency’s long-range vision; developing clear strategic objectives; being accountable for achieving results; maintaining a strong customer focus; and conveying the agency Vision, objectives, and expected results to GSA management officials and employees. Vision, leadership, and support from GSA management officials are essential for implementing and sustaining institutional initiatives. GSA leaders and management officials are responsible for making and executing decisions within authorized budgets, schedules, and human capital resources. GSA leaders and management officials must be prepared to work across organizational lines to achieve agency goals, including furthering the vision of One GSA-One Voice in serving agency customers and working with industry partners.