4: Federal Marketplace Management

Manage the Federal marketplace to ensure a balance among customer requirements, industry capabilities, and the acquisition process for the best interests of the taxpayer. Policy stakeholders, customers, industry providers, and others all contribute to the Federal marketplace. GSA processes help ensure satisfaction of customer needs and compliance with relevant laws, regulations, and critical governmentwide initiatives.

Other Information:

Reconnecting with customers and industry and reinforcing their roles as partners can help “grow the business,” thus increasing governmentwide cost-savings and improving agencies’ operations. Better Federal marketplace management can also advance socio-economic goals for industry partners and customer agencies. GSA will continue to encourage and facilitate participation by service-disabled, veteran-owned small businesses in contract competitions. In addition, GSA will continue as a partner of and advocate for “AbilityOne” as part of the Javits-Wagner-O’Day (JWOD) Program, which promotes employment opportunities for physically and developmentally challenged individuals. Strategic Sourcing presents a number of opportunities and challenges. This approach aggregates the requirements of one to many agencies to get a steeply discounted price through volume purchasing. While GSA has had success in this initiative internally and externally, agencies will also pursue Strategic Sourcing through non-GSA channels. Communicating GSA’s successful execution of Strategic Sourcing initiatives should help mitigate this risk. By 2012, the marketplace should function more efficiently through electronically enabled processes. Customers and suppliers will interact through electronic systems that will make ordering, tracking, and billing more accurate and efficient, as well as produce savings.

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