13: Innovative Technology
Meet the ever-changing needs of the U.S. population for government information through the use of innovative technologies.
Attention will focus on specific segments of the population, as baby boomers continue to age, teens are more technology savvy,
and non-English speaking Internet users increase.
Other Information:
The United States has a population of over 300 million, of which 73 percent are regularly online (83 percent between the ages
of 18 and 29). According to research conducted by PEW Internet and American Life Project, 42 percent of home Internet users
have broadband. Nearly one in five Americans speaks a language other than English at home. A series of focus groups across
the country, conducted by USA Services in 2006, found that citizens want a personal relationship with their government. We
will continue to ensure that the needs of the demographic groups noted above are included in our citizen-facing solutions.
Indicator(s):
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