3: Real Estate Leasing
Improve GSA’s real estate leasing program delivery. Other Information:
Almost half of the space occupied by GSA customer agencies is located in leased space. GSA must deliver leased space when
the customer needs it, at the best value for taxpayers. Through its National Broker Contract (NBC), GSA is increasingly using
contract real estate brokers to perform lease acquisition services. The contract allows GSA to focus more on project management
and the needs of the client agency. This new business model will reduce GSA’s fixed costs and increase our ability to support
a variable business volume. To date, customers have benefited from nearly $7.4 million in rent savings as a result of commission
credits. GSA is also looking closely at strategies to improve our leasing program delivery, including redefining business
processes and the level of real estate expertise to improve and maintain GSA’s leasing program.
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