3: Transfers

Transfer donations electronically to recipients.

Other Information:

We transfer your donation electronically to a recipient's cell phone... We move the money from our US bank to our account with Safaricom's M-Pesa mobile payment system using a foreign exchange broker. We then transfer money from our M-Pesa account to the recipient's M-Pesa account. As a security measure we only transfer funds to a recipient if the name in our records matches the name on the national ID document he or she used to register for M-Pesa. The recipient gets an SMS text message reminding him or her of the transfer and then collects the transfer from a local M-Pesa agent, who is typically a shopkeeper in the recipient's village or in the nearest town. The recipient transfers his or her electronic balance to the agent's phone in return for cash.

Stakeholder(s):

• Safaricom

Objective(s):

1

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