4.4.2: Technology
Leverage technology to achieve business process improvement and efficiency gains and enable timely decision making Other Information:
Key Efforts: Leverage existing technology solutions in fiscal operations to fully integrate financial systems and incorporate
human-capital data to improve business processes. Implement an electronic travel management system that is integrated with
the agency’s financial management system. Identify and implement a workforce planning and budgeting system that interfaces
with agency financial management and human-capital systems. Leverage technology solutions in human-resources management to
achieve business process improvements and efficiency gains. Improve the processes for managing international correspondence
and requests, and obtaining passports and visas for GAO staff. Explore other opportunities to leverage technology to provide
improved service and support.
Indicator(s):
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