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Indicator: 1.2
[Quantitative::Outcome]
Measurements in/of Nonfinancial benefits - Actions taken by federal agencies to improve their services to the public in response
to our work
Relationships:
| Type |
Actual |
Actual |
Actual |
Actual |
Target |
Actual |
Target |
| StartDate |
2004-10-01 |
2005-10-01 |
2006-10-01 |
2007-10-01 |
2008-10-01 |
2008-10-01 |
2009-10-01 |
| EndDate |
2005-09-30 |
2006-09-30 |
2007-09-30 |
2008-09-30 |
2009-09-30 |
2009-09-30 |
2010-09-30 |
| Number of Actions |
277 |
268 |
238 |
226 |
231 |
224 |
225 |
| Description |
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Not met - Nonfinancial benefits reported for goal 1 in fiscal year 2009 included 200 actions taken by federal agencies to
improve their services to the public in response to our work and another 24 in which information we provided to the Congress
resulted in statutory or regulatory changes. This total of 224 nonfinancial benefits did not meet our target of 231. We report
some of our major nonfinancial accomplishments in detail in the goal 1 section of appendix 1. For fiscal year 2010, we have
set a target of 225 for nonfinancial benefits. This target is only slightly higher than what goal 1 achieved in fiscal year
2009, and it is consistent with our recognition that we are more likely to achieve more nonfinancial benefits under goals
2 and 3 over the next few years. We decreased this target by 10 compared with the nonfinancial benefits target we reported
in our fiscal year 2010 performance plan.
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