Documents/FTC2010/1: Protect Consumers/1.3: Consumer Education/Indicator:1

Indicator: Performance Measure 1.3.1

[Quantitative::Outcome]

Measurements in/of Consumer protection messages accessed online or in print.

Relationships:

Type Target Actual Target Actual Target Actual Target Actual Target Actual Target Target
StartDate 2005-10-01 2005-10-01 2006-10-01 2006-10-01 2007-10-01 2007-10-01 2008-10-01 2008-10-01 2009-10-01 2009-10-01 2010-10-01 2011-10-01
EndDate 2006-09-30 2006-09-30 2007-09-30 2007-09-30 2008-09-30 2008-09-30 2009-09-30 2009-09-30 2010-09-30 2010-09-30 2011-09-30 2012-09-30
Messages 25000000 53000000 45000000 47000000 50000000 49200000 55000000 43100000 50000000 43900000 50000000 50000000
Description 25 million 53 million 45 million 47 million 50 million 49.2 million 55 million 43.1 million 50 million Target Not Met. In FY 2010, the FTC accomplished roughly 88% of its target of 50 million messages. Of the more than 43.9 million consumer protection messages accessed, more than 26.4 million were accessed online and nearly 17.5 million were print publications distributed by the FTC. While the number of print publications distributed remained relatively static over the last decade, as more consumers and businesses went online, the number of publications accessed through the Internet soared before leveling off within the past few years. Also, the results underestimate the FTC’s impact. The agency’s partners are increasingly opting to post the FTC’s information on their own websites, and the agency has also increasingly taken advantage of the outreach potential of the “blogosphere.” The FTC is unable to measure the number of its consumer protection messages accessed on partner websites or blogs. Data Source: The agency’s web statistics software (for messages accessed online) and the FTC publication inventory (for messages accessed in print). 50 million 50 million