3.4.3: Process Enhancement
Continue to enhance processes to track actions on open recommendations. Other Information:
An efficient and effective review resolution and follow-up process is a key component of an agency's internal control framework
that helps agency management identify and manage relevant risks. We have been implementing an automated tracking system in
Board divisions that allows the Board and the OIG to better track the status of actions being taken to address recommendations
until closure. The database captures recommendations and associated management decisions, establishes accountability and action
plans, monitors progress, and tracks results. As the Bureau becomes operational, we will also implement the system in its
divisions.
Indicator(s):
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