Documents/FEMA/Values


  • Value [1] Integrity
    • Following the highest ethical standards and always being truthful with customers and colleagues.

  • Value [2] Innovation
    • Seeking creative new ways to better deliver our services and meet whatever challenges may arise.

  • Value [3] Accountability
    • Being responsible for decisions and results while acknowledging mistakes and working to correct them.

  • Value [4] Respect
    • Listening to and treating customers and co-workers with dignity.

  • Value [5] Trust
    • Relying on each other and our external partners to act in the best interest of our customers, and earning that trust through our behavior.

  • Value [6] Customer Focus
    • Making customers and their needs the first priority.

  • Value [7] Public Stewardship
    • Managing resources prudently and providing the highest quality service.

  • Value [8] Partnership
    • Working collaboratively with external partners and with each other to achieve our common goals.

  • Value [9] Diversity
    • Enriching our work environment and our ability to perform through diversity in backgrounds, experiences, skills, and respect for those differences.

  • Value [10] Compassion
    • Showing concern to customers and to each other in times of need.