Service Requirements 2: Hosting

Manage and provide availability to a web site or application

Other Information:

Refers to the service provider who manages and provides availability to a web site or application, often bound to a Service Level Agreement (SLA). The Hosting entity generally maintains a server farm with network support, power backup, fault tolerance, load-balancing, and storage backup.

Objective(s):

Service Requirements 2.1: Internal (within agency)

Service Requirements 2.2: External (ISP/ASP/FirstGov)

Content