- Value [1] Accountability
- Accountability and Independence -- The ERO Enterprise will: * Be accountable for the public responsibilities delegated to
it (a public trust obligation). * Be impartial, independent of special interests, and impervious to improper influence. *
Balance its own independent regulatory judgment with the need to involve those with expert knowledge and experience in bulk
power system reliability matters.
- Value [2] Independence
- Value [3] Responsiveness
- The ERO Enterprise will act in a timely manner on the basis of unfolding events, emerging reliability risks, and the needs
of industry and other stakeholders.
- Value [4] Fairness
- Fairness and Inclusiveness -- The ERO Enterprise will: * Be open and transparent. * Provide access for clear communication
with stakeholders. * Ensure the legitimate interests of all parties, including costs imposed on registered entities, are duly
considered and balanced in the development of policies and reliability standards, and in its programs and operations. * Conduct
compliance and enforcement actions judiciously and in proportion to risk, paying regard to risks both potential and actual
(realized).
- Value [5] Inclusiveness
- Value [6] Adaption
- Adaption and Innovation -- The ERO Enterprise will: * Continuously assess and prioritize its goals. * Embrace change and encourage
new ideas that contribute to effective action. * Recognize the complex relationships and potential tensions between reliability
objectives and business imperatives (including cost control). * Be nimble and artful in development of tools and dissemination
of lessons learned and other information to respond to novel, unfamiliar, and emerging challenges
- Value [7] Innovation
- Value [8] Excellence
- The ERO Enterprise will: * Promote and rely upon the active participation of the best technical leaders from industry. * Strive
for excellence and efficiency in all aspects of Enterprise activities.
- Value [9] Efficiency
- The ERO Enterprise will make informed decisions regarding efficient use of its resources and resources shared by industry,
with due consideration of the cost to industry
- Value [10] Integrity
- The ERO Enterprise will: * Maintain the highest levels of professional and ethical conduct. * Be independent, impartial, fair,
intellectually honest, truthful, and candid. * Be rigorous and thorough in all it does, doing the right things the right way.
* Earn trust by treating every person with fairness and respect. * Work to meet or exceed expectations of stakeholders.
- Value [11] Success
- Four Pillars for Success -- In order to succeed, the ERO Enterprise will emphasize:
- Value [12] Reliability
- to address events and identifiable risks, thereby ensuring the reliability of the bulk power system through proper mitigation
and remediation.
- Value [13] Assurance
- to provide assurance to the public, industry, and government for the reliable performance of the bulk power system.
- Value [14] Learning
- to promote learning and continuous improvement of operations and adapt to lessons learned for bulk power system reliability.
- Value [15] Risk-based Approach
- to focus attention, resources and actions on issues most important to bulk power system reliability.
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