4: Online Engagement
Encourage public servants to engage online Other Information:
The Taskforce endorses the revised online engagement guidelines for public servants issued by the Australian Public Service
Commission (APSC) on 18 November 2009, including the declaration that Web 2.0 provides public servants with unprecedented
opportunities to open up government decision making and implementation to contributions from the community. The Taskforce
agrees that, consistent with APS Values and Code of Conduct, APS employees should be actively encouraged and empowered to
engage online. The APSC in consultation with the lead agency should regularly review online engagement guidelines, using Government
2.0 approaches to ensure the process is open and transparent. Agencies should support employee-initiated innovative Government
2.0 based proposals that create, or support, greater engagement and participation with their customers, citizens and/or communities
of interest in different aspects of the agency’s work. They should create a culture that gives their staff an opportunity
to experiment and develop new opportunities for engagement from their own initiative, rewarding those especially who create
new engagement/participation tools or methods that can quickly be absorbed into the mainstream practice that lifts the performance
of the department or agency. The Government 2.0 lead agency should establish an online forum on which agencies can record
their initiatives and lessons learned.
Objective(s):
|
