Documents/EDWIP/1: Web Improvement/1.3: Website Content

1.3: Website Content

Ensure that website content is readily accessible, updated, accurate, and routinely improved.

Other Information:

How does your Agency currently ensure that website content is readily accessible, updated, accurate, and routinely improved? Individual website business owners for the approximately 80 ED sites are responsible for ensuring that the content they post is accurate, complies with all Federal and ED requirements, and is properly maintained. For small sites, the business owners may handle this task directly or hand it off to the contractors who maintain the site for them. For large sites, such as the main ED.gov site, this task may be further split among the many content owners who contribute to the site. The ED.gov Management and Publishing Policies (http://www2.ed.gov/internal/wwwstds.html) lay out the roles and responsibilities of everyone involved in supporting the main ED.gov site and specify the content management responsibilities associated with each role. The individual content owners choose how to best handle these responsibilities, with some setting up formal approval processes or quarterly content reviews, and others relying on more informal procedures.

Indicator(s):