1.3: Website Content
Ensure that website content is readily accessible, updated, accurate, and routinely improved. Other Information:
How does your Agency currently ensure that website content is readily accessible, updated, accurate, and routinely improved?
Each Department of Labor (DOL) agency is responsible for the quality of their website content, but several enterprise solutions
have been implemented to improve accessibility, accuracy and ongoing improvements. Although the department has always been
committed to meeting the requirements of Section 508 of the Rehabilitation Act, in 2011 we made a commitment to move beyond
those basic requirements and implement websites with enhanced accessibility. To that end, the department filled the vacant
position of Section 508 Coordinator and the Office of Public Affairs added a position for an accessibility specialist. Working
in concert with DOL agencies, they are building the framework for a solid accessibility program, including a stringent policy
that will apply to all DOL websites. In addition, DOL’s Office of Disability Employment Policy procured automated content
compliance software that will be used to assist agencies in identifying and remediating accessibility issues. As a manually
maintained website, one of the challenges for DOL.gov is it to find and correct broken links caused by content changes on
DOL and other websites to which we link. The 23 agencies and offices hosted on DOL.gov receive daily link checking reports
that provide a quick check of newly broken links to be corrected as soon as possible. In the first quarter of Fiscal Year
2012, the department will add a “Was this page helpful?” feature to DOL.gov that will allow users to tell us whether a specific
page is helpful and then provide any comments they wish to submit. This simple feature will make it easier to locate potential
trouble spots within the website and take quick action to correct them, as necessary.
Indicator(s):
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