1.2: Web Resources Management
Ensure that Agency-wide web resources are managed efficiently. Other Information:
How does your agency currently ensure that Agency-wide web resources are managed efficiently (e.g. governance, technology/infrastructure,
hosting, staffing, operations, etc.)? Department of Labor (DOL) website policies and management are governed by the Enterprise
Communications Management Group (ECMG) that was created by Secretary’s Order 02-2005. The group is managed by the Office of
Public Affairs (OPA) and is comprised of representatives from all DOL agencies and designated policy-level representatives
from several DOL management agencies, including the Office of the Chief Information Officer (OCIO), the Solicitor of Labor
(SOL) and others. The ECMG operates in three tiers to promote conversations and communication appropriate to the agency representatives:
* Tier I – Policy: Senior level representatives make decisions on policy and implementation based on recommendations from
other ECMG tiers and set direction. * Tier II – Projects: Agency Web content managers evaluate proposals, raise issues related
to the Web, and formulate recommendations for enterprise projects or policies to Tier I. Tier II also implements changes as
approved by Tier I. * Tier III – Technical: Agency technical representatives determine technical standards, raise issues related
to the Web, and formulate recommendations for enterprise projects or policies to Tiers II or III. Tier III also implements
changes as approved by Tier I. All three tiers are chaired by representatives of OPA’s Division of Enterprise Communications.
The exchange of information fostered by the ECMG is one way of ensuring that Web-related projects are not duplicated. Additionally,
OPA established a procurement approval process in 2007 that requires all Web services procurements to be reviewed by OPA and
approved or rejected based on a determination of whether services are being duplicated. In November 2011, the Information
Technology Acquisitions Review Board (ITARB) will begin operating with the goal of reviewing mid to large sized information
technology procurements for possible consolidation as part of the strategic sourcing initiative. All DOL agency websites share
a common look and feel and operate under the same group of polices, but five agency websites are managed and hosted separately
from the 23 agencies and offices hosted on DOL.gov. These include agency websites for the Occupational Safety and Health Administration,
the Mine Safety and Health Administration, the Office of Administrative Law Judges, the Bureau of Labor Statistics and the
Office of Inspector General.
Indicator(s):
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