- Value [1] Customer Service
- 1. The customer mission is our mission. We partner with our customers to achieve their missions. -- DS is a mission partner
that aligns to customers' agendas and builds trust by providing solutions to help realize customer goals. Mission partnership
requires a foundation of trust between DS and its customers. Trust starts with delivering consistent, reliable products and
excellent customer service. Mission partnership goes beyond delivery to engaging with customers in early discussions to identify
and solve customers' unique technology needs. DS, as the primary IT provider for DoDIIS, also collaborates closely with other
organizations to shape IT solutions that advance missions in a timely manner. DS builds trust as a mission partner by consistently
delivering on customers' requirements.
- Value [2] Partnership
- Value [3] Collaboration
- 2. We enhance intelligence collaboration and communication across the Federal Government. -- Effective intelligence production
and use requires collaboration and communication. Intelligence analysts must connect with each other to link data that, in
the aggregate, provides insight and context. 6 Designated warfighters, defense planners, national security policy makers,
and international partners then receive intelligence information. Developing and communicating intelligence requires consistent
IT services enabled by DS. Equally significant, DS promotes a collaborative culture across DoDIIS and its mission partners,
recognizing that collaboration and communication are behavioral and cultural practices that IT enables.
- Value [4] Communication
- Value [5] IT Security
- 3. We ensure IT security across the Defense and Intelligence Communities. -- Threats to IT systems and information security
are evolving and DS' technology must evolve accordingly. DS approaches IT security holistically to address complex, changing,
multifaceted threats. We also provide secure common solutions across classified networks in order to protect our data without
sacrificing access to tools or hindering connections among Intelligence Community partners.
- Value [6] Technological Advantage
- 4. We sustain technological advantage and agility within DIA. -- DIA supports warfighters by providing intelligence information
that influences tactical movements and strategic operations against U.S. enemies. As an agency DIA will be more agile, adaptable,
and flexible so warfighters can use DIA products to adjust quickly to evolving threats in today's operational environment.
Production and delivery of this intelligence is dependent on the technology that DS provides. DS is committed to agility by
creating a secure IT environment that enables increased realtime information sharing, eases collaboration and analysis, and
effectively distributes timely intelligence information to those who need it quickly. DS' efforts yield more accurate and
time-relevant intelligence information and help our armed forces be more responsive to threats. DS is constantly striving
to strengthen DIA's technological advantage today, and ensure that DIA retains its advantage in the future. We will remain
ahead of the curve.
- Value [7] Agility
- Value [8] Operational Excellence
- 5. We demonstrate operational excellence as stewards of our citizens' precious resources. -- The DS mission is ever-changing
and essential to the defense of our nation, regardless of resource constraints. Budget realities dictate that the defense
intelligence community execute its mission with operational excellence, defined as the joining of effective execution and
efficient resource use. DS strives to reduce redundancies and increase efficiency across the community. DS wisely uses its
people, assets, and technology to effectively deliver relevant timely products and services, achieving more with fewer resources.
- Value [9] Stewardship
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