Documents/DHS2012/4: Cyberspace/Objective 4.1.1: Understanding & Prioritization/Indicator:1

Indicator: 1

[Outcome]

Measurements in/of Customer Satisfaction

Type Target Actual
StartDate 2011-10-01 2011-10-01
EndDate 2012-09-30 2012-09-30
Percentage 80
Description Percent of intelligence reports rated "satisfactory" or higher in customer feedback that enable customers to manage risks to cyberspace (AO) TBD
Type Target Actual
StartDate 2012-10-01 2012-10-01
EndDate 2013-09-30 2013-09-30
Percentage 80
Description Percent of intelligence reports rated "satisfactory" or higher in customer feedback that enable customers to manage risks to cyberspace (AO) TBD
Type Target Actual
StartDate 2015-10-01 2015-10-01
EndDate 2016-09-30 2016-09-30
Percentage 80
Description Percent of intelligence reports rated "satisfactory" or higher in customer feedback that enable customers to manage risks to cyberspace (AO) TBD