Principle #5: Transparency & Trust

Be clear and open about the process, and provide a public record of the organizers, sponsors, outcomes, and range of views and ideas expressed.

Other Information:

TRANSPARENCY AND TRUST - Be clear and open about the process, and provide a public record of the organizers, sponsors, outcomes, and range of views and ideas expressed. In high quality engagement: Relevant information, activities, decisions, and issues that arise are shared with participants and the public in a timely way, respecting individuals' privacy where necessary. Process consultants and facilitators are helpful and realistic in describing their place in the field of public engagement and what to expect from their work. People experience planners, facilitators, and participants with official roles as straightforward, concerned, and answerable. Members of the public can easily access information, get involved, stay engaged, and contribute to the ongoing evolution of outcomes or actions the process generates. What to avoid: It is hard, if not impossible, to find out who is involved, what happened, and why. Research, advocacy, and answerability efforts are stymied. Participants, the public, and various stakeholders suspect hidden agendas and dubious ethics. Participants not only don't trust the facilitators but are not open about their own thoughts and feelings.

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