- Value [1] Participation
- Traditionally, participation in government was limited by physical constraints, such as the number of people you could pack
in a room, or the time required for travel between open forums.
- Value [2] Collaboration
- With the power of digital tools and open data -- the potential for collaboration is limitless. However, today's government
resources are limited when it comes to collaboration.
- Value [3] Digital Tools
- Value [4] Open Data
- Value [5] Leverage
- The challenge is how to use those limited government resources and leverage new technologies and government processes in an
efficient manner to meet people's desire for more engagement.
- Value [6] Efficiency
- Value [7] Engagement
- Value [8] Responsiveness
- The result must be a government that is more responsive to citizen wants and needs.
- Value [9] Metrics
- Metrics must transparently include the good and the bad. This is the only way to effectively gauge performance and make proper
decisions about change. Easily accessible, interpretable data and dashboards allow citizens to obtain as little or as much
detail needed to participate in government at their comfort level. When it comes to justifying funds, agencies can use measures
of time, frequency and ease of use for various applications and parse the information by user profile. Enabling this capability
could involve the creation of a new office/department whose core mission is to handle inter- and intra-agency agreements.
Not only would service delivery be transformative, but longstanding issues such as improper payments would be greatly reduced
as the citizen becomes linked in a common way across the government environment. This capability could extend beyond any one
layer of government -- imagine being able to get personal property tax, city hall meeting times and other information specific
to an individual's state and local government, all in one easily navigable online hub, accessible through a browser or application.
- Value [10] Transparency
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