- Vision [1]
- Australia will maintain its position as a leader in e-government, demonstrating how effective use of technology transforms
government into a more efficient and client‑oriented sector of the economy. Through effective use of technology, the government
will improve its structures and processes. Online, electronic and voice-based services will be fully integrated into government
service delivery. Electronic delivery will underpin all other delivery channels, ensuring a consistent base to all activities
and providing consistent service no matter how government is approached.
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