6.2: Engagement and Retention
Engage and Retain Top Talent Other Information:
Talented individuals throughout government are central to our performance improvement efforts. Unfortunately, too few senior
leaders and managers in government focus on supporting and developing the people in their organization as a primary way to
achieve their mission. We are working to increase the engagement of all government workers and to align employee work with
agency priorities to achieve sustainable improvements. OPM is working with agencies to address weaknesses in the performance
feedback and appraisal process. We are now administering the Employee Viewpoint Survey annually and helping agencies understand
how to use survey results to increase employee engagement, improve management quality, and align agency and personal performance
objectives. Effective relationships between managers and front line workers are a prerequisite for performance improvements.
Recognizing this, the President issued an executive order last December that created the National Council on Federal Labor-Management
Relations. The Council has created forums for managers, employees, and employees' union representatives to discuss government
operations, promote satisfactory labor relations, and improve the productivity and effectiveness of the Federal Government.
These labor-management forums complement the existing collective bargaining process and allow managers and employees to collaborate
effectively to deliver the highest quality services to the American people.
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