Documents/7HHEP/5: Understanding

Habit 5: Understanding

Seek first to understand, then to be understood.

Other Information:

"Seeking first to understand" involves a very deep shift in paradigm. We typically seek first to be understood. Most people do not listen with the intent to understand; they listen with the intent to reply. They're either speaking or preparing to speak. They're filtering everything through their own paradigms ...

Objective(s):