2.1: Style & Thought Process
Tell people your style and thought process for navigating tricky, or even every day, decisions. Other Information:
In our experience, and this is backed up by research, there’s a direct relationship between the agility and resilience of
a team and the transparency of its decision-making processes. When you’re open and transparent about the answers to three
questions — who made the decision, who is accountable for the outcomes of the decision, and is that accountability real —
people in organizations spend far less time questioning how or why a decision was made. Think of how much time is wasted ferreting
out details when a decision is made and communicated because the people who are affected don’t know who made the decision
or who is accountable for its consequences. … As a leader, your responsibility is to document the key decision paths of your
organization and communicate them to your team as often as you can. There was a time in business when hoarding information
was a source of organizational power. Today, the inverse is true if you want to motivate a team that is increasingly mobile,
global and socially driven.
Indicator(s):
|
