1.1: Follow-Through
Follow through on organizational commitments. Other Information:
First, as a leader of a team, department or business unit with people, budgets and resources under your control, you must
follow through on organizational commitments. Unfortunately, people don’t always do what they promise. Passive aggressiveness
is a subtle, nuanced form of human behavior in which people find ways to undermine others. They often give tacit agreement
in a meeting, for example, but then proceed to take counterproductive action once the meeting is over. Or they might agree
to help another team, but then are slow to follow through or put an under-performer on the assignment. Think of how much organizational
inertia is created because leaders don’t always do what they say they will do.
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