Leading Through Connections: Insights from the Global IBM CEO Study
Three essential imperatives: How to respond -- Our study reveals insights from more than 1,700 CEO conversations and our own
management consulting experience.
- Bridget van Kralingen: Senior Vice President, Global Business Services, IBM.
- CEOs: In speaking face-to-face with 1,709 CEOs, general managers and senior public sector leaders around the globe, leaders confirmed
that our new connected era is changing how people engage.
- General Managers
- Leaders: Leaders are recognizing our new connected era is changing how people engage.
- Businesses: For some time, businesses have been refining and optimizing their networks of suppliers and partners. They're streamlining
supply chains and creating massive back-office efficiencies. But something just as meaningful has been happening in the marketplace
— the sudden convergence of the digital, social and mobile spheres — connecting customers, employees and partners in new ways
to organizations and to each other. These changes put pressure on the front office to digitize and adapt but also create opportunities
for the organization to innovate and lead.