Customer Service Plan
Start: 2011-10-30, Publication: 2012-04-27
As required by Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service, Commerce has developed
a plan that identifies specific actions and initiatives to further advance its customer service delivery over the next year,
focusing on key service areas and technology-driven initiatives. This plan outlines the key elements of these initiatives.
Name:U.S. Department of Commerce
The U.S. Department of Commerce (Commerce) creates the conditions for economic growth and opportunity by promoting innovation,
entrepreneurship, competitiveness, and stewardship informed by world-class scientific research and information.