Delivering Mission Results by Aligning Business and Information Technology
The following paper addresses the changing CIO role and the benefits to the agency of engaging that individual in developing, maximizing and optimizing mission critical activities through information technology. As the result of research and a series of interviews with current CIOs, a series of recommendations and performance measures is proposed to improve agency effectiveness, efficiency and security. If the recommendations are integrated into agency decision making processes and culture, the CIO can provide enterprise-wide technology leadership to develop an agile, outcome-based approach that affects positive results on behalf of the agency and the citizens who rely on its services.
Institute for Innovation's 2012 Quadrennial Government Technology Review: The Quadrennial Government Technology Review (QGTR) is an initiative through ACT-IAC's Institute for Innovation to provide senior government leaders with a discussion of some of the nation's most pressing challenges. Over 100 volunteers from government and industry provided input to the seven papers that comprise the QGTR. Recommendations are offered to provide ways that information technology can make a positive impact on these challenges. Information technology underpins virtually every federal program and agency mission. Increased efficiency and effectiveness is especially critical to mission support, especially at times of budget shortages. This paper provides background information and recommendations developed by a cross-section of ACT-IAC members and represents a non-vendor specific, non-partisan perspective. The papers may be found at www.actgov.org/quadrennial.
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